Monday, August 04, 2008

Weeks Outage for BofA

Attempting to login to my online Bank of America account at 3:29am, Monday 4th August I was presented with the following message:
Online Banking is currently unavailable in your area due to scheduled system maintenance. Online Banking will become available beginning at 7:30 A.M. Eastern Time on Sunday
So I have to wait until next Sunday until I can conduct on-line banking? Nice work Bank of America...

As a long time customer I thought I'd do the right thing and send them e-mail about this mistake. Of course you can't send e-mail to Bofa unless you are logged in, hence there is no reasonable way to report problems logging into the site. Nice.

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